Contact Us
We're here to help with any questions or concerns you may have about Lotto HotPicks Casino or The National Lottery.
Getting Help
Our support channels are designed to make it easy for you to get the help you need, whenever and wherever you want. With a range of options available, including live chat, email, and our helpful FAQs, we'll do everything we can to resolve your issue as quickly and efficiently as possible.
Live Chat Support
Unfortunately, we don't offer real-time live chat support for all issues. However, if you're experiencing difficulties with online play or would like help with a specific query, please use the "Contact Us" form below to reach out to our team of experts. We'll do our best to get back to you as soon as possible.
Email Support
If you'd prefer to contact us by email, you can reach out to us. Our friendly support team will respond within a few hours (Mon-Fri, 9am-5pm) to help with your query.
Help Centre
Before getting in touch, take a look at our Help Centre. You'll find answers to many of the most common questions and issues we deal with, so you might just find what you're looking for without needing to reach out!
Responsible Gambling Assistance
If you or someone else has concerns about problem gambling, please visit the GamCare website (www.gamcare.org.uk) or call their helpline on 0808 8020 133. They offer confidential advice and support.
General Contact Information
We're based in the United Kingdom and are here to help with any issues you may have related to Lotto HotPicks Casino, The National Lottery, or our products/services. Our preferred contact method is email (via our website's "Contact Us" form).
Important Notes
We hope you find this information helpful!
